Terms & Conditions

  • vishienterprises.online is an online shopping portal provided by Vishi Enterprises (Authorized Reseller of Haier) for the range of Home Appliances in India. The terms and conditions contained herein along with the Privacy Policy and Agreement regulating our relationship regarding the use/access of by you. You are advised to read this conditions carefully before entering into a transaction on vishienterprises.online.
  • Your visit to this website is subject to the Payment, Delivery and Returns Policy and Terms and Conditions available here on this website.
  • our credit card or debit card statements will reflect Vishi Enterprises In case of third-party statements including bank and credit card statements, the merchant’s name may appear in an abbreviated format.
  • To place an order, you will need to complete the transaction on the website. This may or may not be assisted with a phone call with the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website.
  • After you have made your selection and added products to your shopping cart, you will need to proceed to the checkout section.
  • this section, you will be asked for address and other contact information as well as payment related information
  • Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

The terms and conditions are enumerated as follows:

  1. Definitions:
    • "Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced time to time.
    • vishienterprises.online shopping portal owned by Vishi Enterprises and operated by Shopify which provides a platform to the shoppers to buy the products listed on the site.
    • "Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on-site by placing an order for and or purchases any products offered for sale on the site & make payment of product in full.
    • "User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site.
  2. Eligibility:

You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations including but not limited to Indian Contracts Act.

  1. Term:

This Agreement shall continue to be in full force and effect for so long as you continue using the site. The site provides the online shopping platform wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the “Pay now” button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

  1. Online Shopping Platform:

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

Neither “Shopify” nor Vishi Enterprises accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

The address at which delivery of the product ordered by you is to be made should be correct and accurate in all respect.

After the confirmed receipt of payment, “Vishi Enterprises”) shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer.

Before placing an order, you are advised to check the product description carefully. By placing an order for any product, you agree to be bound by the terms & conditions of sale included in the item's description thereon.

  1. Product Pricing:

Products are listed on the websites with their current pricing and while all the necessary cautions have been adhered to label the products accurately, there can be a case of errors at the data entry stage or /and updating stage may occur. “Vishi Enterprises” reserves the sole right, without informing the buyer, for cancelation of such order in case a transaction has been made, wherein the price indicated is not correct Prices shall always be subject to change without any advance notice to buyer. All prices on the web site are given in Indian Rupees. For international cards used on the site, the bank's applicable exchange rate and charges shall apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument. All orders shall be acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and generating an invoice. Our products shall attract GST as per applicable provisions in India.

The price mentioned on the website are inclusive of all the taxes. A breakup of taxes will be provided in the Invoice.

  1. Security:

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the website is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind.

Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with. All and/or any details stored by you on the web browser including but not limited your name, age, residential address, delivery address, card details, PIN, password etc. are out of our liability and jurisdiction and hence you should take utmost care while furnishing these details and accepting any request to save such data on web browsers.

  1. Out of Stock situations:

Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However, in rarest of cases, if the same is not available for any reason, we will contact you within seven working days and provide you an option to exchange, delay or cancel the order based on your convenience.

  1. Payment Options:

The following modes of payments are available:

    • Domestic and international credit cards issued by banks and institutions that are part of the Visa, Master Card & Amex Card
    • Visa and MasterCard Debit cards
    • Net banking/Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases

As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard you will require to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction.

Please note that Goods & Service tax may be levied on Interest by the issuing bank on the EMI

To place an order, you will need to complete the transaction on the website. This may or may not be assisted with a phone call with the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website or affiliated websites where specifically referred to such affiliated websites.

  1. Shipment of Products:

The delivery of the products shall be made on or within 15 days excluding public holidays and only after receipt of the payment from the relevant Bank or Credit Card Company, delivery of the product shall be made subject to the availability of the products. All deliveries

will be made after date and time confirmation with the customer. There shall be no Delivery charge during the sale of the products. Goods will need to be signed for upon delivery. We take no responsibility for goods delivered incorrectly due to an error in the information provided by You or signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorized by the cardholder, we do not take responsibility for incorrect addresses provided at the time of placing the order

The delivery will NOT be redirected/redelivered to any other address in any circumstance. The selected product will be delivered only in the city it is mentioned as “available” on this Site. “VISHI ENTERPRISES” shall not be held responsible for damage of products after delivery.

“VISHI ENTERPRISES” will consider the order delivery “failed” in the following cases:

    • Delivery not done due to the wrong address.
    • Delivery not done due to the wrong address.
    • Premises locked.
    • In case of floods/ Heavy Rains/ National Bandh or any other Act of Good or Government restrictions hindering the timely delivery, we hereby reserve the right to reschedule the delivery to another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same. All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web-store. Also, the said shortage of goods needs be highlighted and signed on the delivery challan copy and should be returned to the same delivery person.
  1. Product returns

Orders on vishienterprises.online can only be cancelled before they are packaged for shipping. Once products are out for delivery from our warehouse or delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible.

Customer should contact their issuer bank if the order cancelled was placed on EMI. Any interest or Closure fees assessed on EMI cancellation will not be borne by “VISHI ENTERPRISES”.

If the order which has been cancelled was placed at a special price, under cash back, exchange, upgrade or any other offer, the same offer benefit can be availed on a new transaction only post successful processing of refund. The new transaction should also meet all offer terms to be eligible for offer benefits again.

In a rare case if a cancelled order is still delivered, please raise a return request within 24 hours via mail on enterprises.vishi@gmail.com Return will be taken only if product is not activated and not used with the Brand Seal intact.

To return any items that are damaged or not as per your original order, please return at the time of delivery to the delivery person or Inform our customer care within 24 hours from the time of the product delivery.

All damaged items or items not as per your order that are to be returned must be accompanied by a copy of the original receipt and in the same condition at the time of delivery, otherwise the same will not be taken back.

Please note that we cannot offer exchanges or refunds on any open package or used products.

Please allow one to three weeks from the day you return your damaged package or an item not as per your order, for your refund request to be processed. You will be contacted once your return is complete.

  1. Please allow one to three weeks from the day you return your damaged package or an item not as per your order, for your refund request to be processed. You will be contacted once your return is complete.

Notwithstanding other legal remedies that may be available to Vishi Enterprises, Vishi Enterprises may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site.

    • If the User is in breach any of the terms and conditions of this Agreement;
    • If your actions may cause any harm, damage or loss to the other Users or Vishi Enterprises.