At Vishi Enterprises, we are committed to providing timely and efficient delivery services to our customers. Please review the following guidelines to understand how we process and handle your orders.
1. Order Processing Time
- All orders are processed within 4-5 business days, excluding weekends and public holidays.
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Delivery Timeframes
- Standard shipping typically takes 7 - 14 business days from the time of shipment.
- Expedited shipping options are available at checkout.
3. Shipping Methods
- We offer various shipping methods, including standard ground shipping and expedited services. Available options will be displayed at checkout.
- Delivery times and costs may vary based on your shipping method selection and delivery address.
4. Shipping Fees
- Shipping fees are calculated based on the delivery method and destination. You will be able to see the total shipping cost at checkout before completing your purchase.
- Free shipping promotions may apply depending on order value and geographic location.
5. Delivery Address
- Please ensure that the delivery address provided is correct and complete. We are not responsible for delays or errors due to incorrect or incomplete addresses.
- In case of a delivery issue, such as an incorrect address, please contact customer service as soon as possible for assistance.
6. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email, which can be used to monitor the progress of your delivery.
- You can track your package directly through the carrier’s website (e.g., Delivery, Amazon ATS, Ekart, DTDC, etc).
7. Delivery Delays
- While we strive to deliver orders as quickly as possible, we cannot guarantee delivery times due to factors outside our control, such as weather conditions, carrier delays, or customs processing.
- If your order is delayed, please contact our customer service team, and we will assist you in resolving the issue.
8. Missing or Damaged Items
- If your order is missing or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue, including providing replacements or refunds where necessary.
9. Contact Us If you have any questions regarding delivery, please don’t hesitate to reach out to our customer service team at sales@vishienterprises.com or +91 - 8108307795.